Warranty Management Council

PURPOSE
The OESA Warranty Management Council provides a forum for senior executives or functional managers responsible for warranty or the warranty process to identify and address strategic issues, share best practices, recommend solutions and promote the welfare of the supplier industry by supporting the effective implementation of warranty practices.

MEMBERSHIP
Council membership is available to the senior executives or functional managers responsible for warranty or the warranty process of OESA regular member companies. Membership on the council is held by an individual rather than by a company. Only executives from OESA regular member companies are eligible to participate. Click here to view an OESA membership list.

Eligibility is determined by the council board of governors based on the perceived ability of prospective members to participate and contribute in council discussions and activities. As a peer group comprised of senior warranty executives, industry and professional experience are important determinants used by the board of governors in considering potential members.

The council adopted a policy to allow designated alternates to attend meetings in instances when the regular member is not available. It is expected that the alternate will be an executive level representative, able to speak on behalf of the member company, briefed and prepared for the meeting.

MEETINGS
The council meets quarterly at member-selected times and locations. Meetings follow an agenda and feature a round table format to discuss previously identified issues. Council members discuss topics and exchange opinions and ideas resulting in either a resolution of the issue or a plan for investigation and analysis. In some cases, issues could result in white papers presentated to the OESA board of directors for approval. Results produced by the council are available to OESA members and the public for a reasonable fee.

Speakers may be invited to give presentations on specific issues or topics of interest. Such speakers are typically the leading executive or expert on the subject of interest from industry, academia or government.

Recent focus of Warranty Management Council meetings include:

• CLEPA European Warranty Activities
• OEM Long-Term Plans for Warranty Reduction
• Building Greater Partnership and Trust with the OEMs on Warranty Management
• OEM's Long-Term Plans for Warranty Reduction

GOVERNANCE
The OESA Warranty Management Council is organized around a board of governors, setting direction of council activities and counseling OESA staff on programs and special issues. A council chair is selected by the board of governors annually. The council is accountable to the OESA board of directors.

2008 COUNCIL MEETING DATES:
March 26
June 25
September 25
December 9

ADMINISTRATION
The OESA Warranty Management Council is a functioning peer group of the Original Equipment Suppliers Association. For more information, contact John Chalifoux, vice president, programs and services, at 248.952.6401 ext. 233 or jchalifoux@oesa.org.

CONFIRMATION TO JOIN
Click here to complete a Confirmation to Join form.

COMPANY ROSTER

ADAC Automotive
ArvinMeritor, Inc.
ASC Incorporated
Bosal International North America
Cooper Standard Automotive
Decoma International Inc.
Delphi Corp.
DENSO International America, Inc.
DURA Automotive Systems, Inc.
Eaton Corporation
Faurecia Exhaust Systems
Federal-Mogul Corporation
Freudenberg-NOK
Gentex Corporation
GHSP
Guardian Automotive
Magna International, Inc.
Mahle Inc.
Meridian Automotive Systems, Inc.
Metaldyne
Metzeler Automotive
Pioneer Automotive Components
Siemens VDO
Tenneco, Inc.
The Timken Corporation
Toyoda Gosei North America Corporation
Yazaki North America, Inc.