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Warranty Management Council


The WMC is a unique automotive-centric forum for warranty professionals to discuss topics such as warranty management data systems and cost recovery processes. OEM representatives address the group at almost every meeting. The council champions the comparative analysis of OEM warranty programs and supports the warranty audit process certification with AIAG.


Recent Areas of Focus

  • Annual Automotive Warranty Update
  • Advanced Topics in Warranty Analytics
  • Benchmarking Effects on Warranty Management
  • OEM Presentations: FCA, Ford, GM, Nissan
  • Peer Sharing on: GM - 6 Panel Warranty Report

Council membership is available to the senior executives or functional managers responsible for warranty or the warranty process of OESA supplier member companies. Cost of membership is $1,000 per year.  


2020 Meeting Dates

  • March 26
  • June 25
  • September 24
  • December 8


The Warranty Management Council is facilitated by Ginger Juncker, Executive Director, Councils and Member Programs, OESA.

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