Warranty Management Council


The WMC is a unique automotive-centric forum for warranty professionals to discuss topics such as warranty management data systems and cost recovery negotiations. OEM representatives address the group at almost every meeting. The council champions the comparative analysis of OEM warranty programs and supports the warranty audit process certification with AIAG.


Recent Areas of Focus

  • A2Mac1 (Benchmarking Effects on Warranty Management and Tour)
  • Annual Automotive Warranty Update
  • Warranty Risk Mitigation
  • Warranty Transformation
  • OEM Presentations: FCA, Ford, GM, Nissan
  • Peer Sharing on: Leveraging Warranty Databases; How to Dispute Warranty Claims; GM 6 Panel Warranty Report 

Council membership is available to the senior executives or functional managers responsible for warranty or the warranty process of OESA supplier member companies. Cost of membership is $1,000 per year.  


2018 Meeting Dates

  • March 29
  • June 28
  • September 27
  • December 5


The Warranty Management Council is facilitated by Ginger Juncker, Executive Director, Councils and Member Programs, OESA.

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