Warranty Management Council


The WMC is a unique automotive-centric forum for warranty professionals to discuss topics such as warranty management data systems and cost recovery negotiations. OEM representatives address the group at almost every meeting. The council champions the comparative analysis of OEM warranty programs and supports the warranty audit process certification with AIAG.


Recent Areas of Focus

  • R/1000 Warranty Metric
  • Ford – A conversation about warranty
  • ISO 9001 Legal Aspects
  • GM
  • FCA Warranty Management Update
  • Understanding Recall and Defect Investigation

Council membership is available to the senior executives or functional managers responsible for warranty or the warranty process of OESA supplier member companies.Cost of membership is $1,000 per year.  


2017 Meeting Dates

  • March 30
  • June 29
  • September 28
  • December 12


The Warranty Management Council is facilitated by Ginger Juncker, Executive Director, Councils and Member Programs, OESA.