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OESA Publications
OESA produces various publications to support our members’ need for relevant industry information. Some of these publications are OESA original products (OESA Member Directory, OESA News, et al.) while others are produced in-partnership with outside experts (OESA Terms and Conditions Analysis, Consumer-centric Warranty Analysis, et al.). In either case these resources provide valuable insight into the highly competitive automotive industry.
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Health and Safety Guidelines for Suppliers in a Coronavirus Environment
Guidelines developed and supported collectively by motor vehicle manufacturers and suppliers to protect the safety of employees and others on the premises of motor vehicle suppliers, as it relates to COVID-19. |
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CQI-14 Automotive Warranty Management Guidelines - Fourth Edition
Jointly developed by OESA and the Automotive Industry Action Group (AIAG), this document is designed to promote advances in consumer satisfaction and continuous warranty improvement. It provides a recommended, robust warranty management program that instills a consumer-centric approach to warranty management. This approach begins with the end consumer in mind and provides tactics, techniques and case studies for all constituencies, particularly vehicle manufacturers and their suppliers. |
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Draft Directed Buy Form of Agreement |
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OESA Comparative Analysis of North American OEM Warranty Programs |
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OESA N.A. OEM Production P.O. Terms and Conditions Comparative Analysis |
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OESA Member Online Directory |
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OESA Model Terms and Conditions |
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